All Interview articles – Page 2
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InterviewQ&A: AO’s director of brand on how it gained 600,000 customers in a year
As AO continues to make waves in the electronics sector, Retail Week speaks to director of brand Arafa Heneghan on the importance of consistency across the brand to grow and maintain customers.
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InterviewQ&A: Amazon VP on bringing Just Walk Out tech to stores and arenas worldwide
As Amazon’s Just Walk Out technology is implemented in London’s O2 Arena, Retail Week speaks to vice president Jon Jenkins about leveraging the revolutionary tech across more third-party locations.
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InterviewQ&A: Never Fully Dressed founder Lucy Aylen on standing out from the crowd
As Never Fully Dressed opens its newest store in LA celebrating female empowerment through bold patterns, prints and styles, founder Lucy Aylen talks to Retail Week about the brand’s growth journey and plans for the future.
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InterviewAustin Cooke: The MD leading Poundland's makeover
From buying up Wilko units to an intensive store transformation programme and digital developments, Poundland has had a busy few years. Managing director Austin Cooke tells Retail Week why there’s no room for complacency when it comes to customer experience
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InterviewB&Q and Boots directors offer updates on AI investments
Recognised as ‘AI Adopters’ in Retail Week’s eponymous report, senior leaders from the homewares and beauty sectors lift the lid on their business AI strategies and the transformational tech generating real returns.
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InterviewQ&A: Superdrug’s trading director on its ‘secret weapons’ in the race for growth in beauty
Retail Week sits down with Superdrug trading director Megan Potter to talk about the retailer’s recent performance, the rainy start to summer, Red Sea disruption and more
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InterviewTailoring platform Re-Style founder on creating the ‘next shopping revolution’
As shoppers continue to battle with ill-fitting clothes and retailers struggle to bring down returns, founder and chief executive Harriet Scriven talks to Retail Week about her business Re-Style that offers a more sustainable and bespoke solution in the form of tailoring
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InterviewPhil Halliday: The MD moving HMV beyond nostalgia into modernity
HMV has experienced a real turnaround in recent years, best demonstrated by its celebrated return to Oxford Street. Retail Week speaks to managing director Phil Halliday about how it got there and what’s next for the iconic music retailer
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InterviewQ&A: Sports Direct managing director on retail’s summer of sport
Kicking off with the Euros this week, followed by Wimbledon and the Paris Olympics taking us to the end of July, this summer is packed with action for fans and retailers alike. Retail Week sat down with Sports Direct managing director Ger Wright to find out how one of the nation’s biggest sportswear retailers will be making the most of it
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InterviewQ&A: Selfridges’ Sharlene John on driving diversity in luxury retail
Selfridges’ head of recruitment and onboarding Sharlene John speaks to Retail Week about how the iconic department store is driving employee diversity from the shopfloor up.
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InterviewQ&A: Secret Linen Store founders on launching a business in six months
Sisters Harriet Mears and Molly Freshwater left high street retail behind to set up thriving direct-to-consumer bedding business Secret Linen Store
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InterviewAdvertise, entertain, sell: The many ways TikTok is providing opportunities for retailers
With more and more sellers leveraging social platforms, Retail Week sits down with Paul Mears, TikTok group vertical director of retail and ecommerce, to discuss the myriad opportunities for retailers.
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InterviewQ&A: Disney Home boss on retail team-ups and the 'kidult' consumer
Retail Week caught up with Disney’s VP fashion and home Sonia Samra to talk about what’s driving demand, how Disney partners with retailers and which characters will be on the next bestselling collections.
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InterviewQ&A: Jo Malone London’s global general manager on going after ‘untapped opportunities’
Retail Week sits down with Jo Malone London’s senior vice president and global general manager Jo Dancey to talk about all things perfume and signing British actor Tom Hardy as the face of its new advertising campaign
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InterviewWestfield’s leasing director on physical retail being ‘back with a bang’
As footfall inches up to pre-pandemic levels, Retail Week sits down with Kate Orwin, leasing director at Unibail-Rodamco-Westfield, to find out what’s in store for some of the biggest shopping centres in the country
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InterviewQ&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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InterviewJody Plows: The CEO transforming Nobody’s Child into more than ‘just a dress brand’
As Nobody’s Child, the fashion brand backed by retail giant M&S, continues to go from strength to strength, chief executive Jody Plows reflects on the journey so far and her plans to make it into a global lifestyle brand.
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InterviewDoorstep stylist: Harper founder Liam Young on reinventing online try-on
Founder and chief executive Liam Young talks to Retail Week about his business Harper, which swaps delivery drivers for a style concierge.
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InterviewGreggs may have just opened its 2,500th store but is it stopping there? No chance
As Greggs hits a milestone in its ramped-up UK bricks-and-mortar expansion strategy, property director Tony Rowson talks to Retail Week about its property progress, the importance of value and ongoing opportunities
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InterviewQ&A: Online Home Shop CEO Moshe Cohen on its explosive growth
After featuring in the Times 100 ranking of the fastest-growing private UK companies two years in a row, OHS chief executive Moshe Cohen sat down with Retail Week to discuss its new board, managing rapid growth and keeping ahead of the competition.