Customer

Morrisons slashes the prices of 2,000 grocery items for its More Card customers

Aldi launches a back-to-school fund for struggling customers

Shop prices have fallen into deflation for the first time in three years

UK economy expectations have fallen for the first time since February

Tesco has named former Costa and John Lewis exec as customer and digital director

Nearly one in five shoppers are primarily using AI tools when purchasing products

Holland & Barrett has launched world’s first express DNA test service in stores

M&S has launched a baby club for Sparks members to boost kidswear market share

Asda denies union claims that workers could strike at Skelton store

Amazon’s drone delivery trial given green light in the UK

Inflation has risen for the first time since December but food inflation remains unchanged

​Amazon has teamed up with Barclays to launch a credit card

Footfall plummeted across the UK in the week marred by far-right riots in English cities

Morrisons is going to make major improvements to its loyalty card

Retail sales have ‘returned to growth’ as shoppers spend more on food

Uncertain outlook despite shop price inflation stabilising

Boots Advantage Card data will be used to develop new disease treatments

Supermarkets have been cleared in an investigation into loyalty card pricing

More shoppers are paying with their phones but use of cash also rises

Airport retailers could see a boost in sales if global IT outage continues

UK retail sales fell in June driven by the election and wet weather

Pret is ditching its coffee subscription in favour of a ‘new and simpler’ offer

Q&A: Former NOTHS exec Ella d’Amato on disrupting social commerce with her new platform

Convenience is king for customers when it comes to ecommerce

Shoppable TV ads: The next big thing in the retail media revolution?

Price, value and competition: The factors determining this year’s back-to-school winners and losers

‘What should retailers do in response to more riots in the coming days?’

Retail goals: The business of football and what the rest of the industry can learn from it

‘People are starting to feel richer and that should translate into higher retail spending’

How loyal will customers be to Pret a Manger without their free drinks and cheap food?

Merry clickmas: How social selling is shaping Christmas 2024

Promotional research for Lloyds Bank and Snapchat, By Ellis Hawthorne

Hyper-personalisation: Retail’s new battleground

Promotional research for Bloomreach Engagement

Ben Francis: The entrepreneur behind Gymshark’s peak fitness

Taylor Swift: Why the Eras Tour has been a triumph for UK retail

It’s been 10 years of Amazon Prime Day, but does it still deliver?

After the Labour landslide, retail expects things to get better

Forecast data: Food, beauty and homewares retailers most likely to win this Christmas

Promotional research for Lloyds Bank, Marigold and Snapchat, By Rebecca Taylor

What does the latest footfall data tell us about the state of summer retail?

Understanding Gen Z’s back-to-campus spending priorities

Paid for post by UNiDAYS

Mid-year retail review: Analysing 2024 trends

Paid for post by Board + bdg

Seizing the AI opportunity in retail

Paid for post by Spencer Stuart

Unleashing AI into your business in three steps

Paid for post by Cognizant and Microsoft

Revealed: The three Cs consumers want from their deliveries

Paid for post by nShift

Customer reviews reveal how to be a five-star retailer

Paid for post by HomeByMe

The four hottest trends at World Retail Congress 2024

Paid for post by Spencer Stuart

Six ways to enhance your ecommerce offering

Paid for post by Octopia

Empowering retail: How consumer choice is reshaping global payments

Paid for post by Worldpay

Don’t let innovation and choice fall down the priority list

Paid for post by Worldpay

Five ways to make smart use of data

Paid for post by Experian

Five ways stock tech can superpower your business

Paid for post by Trust Retail

Deliveries enable ecommerce growth. Here’s how

Paid for post by nShift

Make deliveries and returns the focus of peak 2024 planning

Paid for post by nShift

Insider tips to keep future shoppers coming back

Promotional research for Worldpay

Can we still afford for the customer to always be right?

Paid for post by Arvato CRM Solutions

Dear marketer, don’t shoot an arrow in the dark

Paid for post by Vinhood

Six trends retailers should continue watching across the next six months

Paid for post by Mastercard