All Retail Voice articles
Most recent first.
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Retail VoiceHow Boohoo partner with LinkedIn to elevate their employer brand
With retail recruitment proving tougher than ever, LinkedIn’s Luke Mckend shares how the business is working with Morrisons and Boohoo to attract the people they need – and how other retailers can do the same
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Retail VoiceHow Gen Z is redefining experience in the digital age
What’s driving the youth demographic to connect with brands? UNiDAYS’ Derek Morrison has the answers
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Retail VoiceUnderstanding Gen Z’s back-to-campus spending priorities
From the tech-savvy to the trend-conscious, UNiDAYS’ Derek Morrison explains how brands can tap into students’ spending choices to maximise engagement during the crucial pre-semester event
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Retail VoiceUncovering five characteristics of high-performing retail CEOs
From being accountable and prioritising support to communicating efficiently and frequently, Spencer Stuart’s Sally Elliot and Susan Hart reveal five personality traits the best bosses across the sector share
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Retail VoiceMid-year retail review: Analysing 2024 trends
As we reach the midpoint of the trading year, Board’s Matt Hopkins asks Better Decisions Group’s Tom Owen to evaluate how a trio of predictions are manifesting across their customers’ experiences and engagements.
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Retail VoiceStaying ahead of the payment curve: using customer data to drive growth
Creating long-lasting loyalty as well as giving shoppers a seamless experience is the holy grail for any business. Lloyds Bank’s Ajit Ramachandran takes a look at how retailers can use customer data to stay one step ahead of competitors
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Retail VoiceHow to boost brand perception and be a sustainability leader
With UK businesses facing a tsunami of EPR policy reform in the coming months, Biffa’s Harriet Martin and Carla Brian explain why it is so important not to get left behind
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Retail VoiceSeizing the AI opportunity in retail
With AI now permeating every part of the industry, Spencer Stuart’s Veena Marr examines how retailers can decode untapped opportunities to unwrap a deeper potential
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Retail VoiceUnleashing AI into your business in three steps
Generative AI is fundamentally changing how retailers operate, supercharging productivity levels and providing a conversational holistic experience for their customers. Microsoft and Cognizant reveal the first three moves firms can take to maximise on AI
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Retail VoiceRevealed: The three Cs consumers want from their deliveries
Retailers spend huge sums on attracting new customers and trying to hold on to the ones they’ve got. But as online shopping’s popularily continues, nShift’s Mattias Gredenhag examines how retailers can stand out from the ever-growing crowd
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Retail VoiceHow to scale up marketing output with creative automation
With retail marketing becoming ever more complex, Relayter examines how to boost output without overloading your workforce
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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Retail VoiceThe four hottest trends at World Retail Congress 2024
The theme of this year’s World Retail Congress was high-performance retail. Spencer Stuart asked its global retail team what topics were most pervasive during the conference and what they mean for retail leaders
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Retail VoiceSix ways to enhance your ecommerce offering
As consumers continue to savour online shopping, Octopia’s Nikki Lovell examines six actions retailers can take today to stay one step ahead when it comes to ecommerce
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Retail VoiceEmpowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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Retail VoiceThe four ingredients of a great delivery strategy
From scalability to agility, nShift’s Mattias Gredenhag examines the four must-haves retailers need to consider when it comes to delivery
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Retail VoiceThe cost of ignoring workplace wellbeing
It’s time to celebrate the retailers who take as much interest in their wellbeing data as their financial results, believes the Retail Trust’s Chris Brook-Carter.
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Retail VoiceDon’t let innovation and choice fall down the priority list
As consumers become ever more discerning, Worldpay’s Pinar Koygun takes a look at five ways retailers can deepen their engagement with customers
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Retail VoiceFive ways to make smart use of data
From market spend insights to mobility metrics, Experian examines five areas where retailers can use data to unlock further growth
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Retail VoiceThree tips to help create marketing content at scale
Creating data-driven content for an ever-increasing number of channels and formats has become a serious challenge. Relayter spoke with a trio of retailers to get their first-hand tips and tricks to give you a head start